AccessPoint Training Programs
Comprehensive training to ensure your team gets the most out of AccessPoint from day one.
12 due this week, 3 overdue
Above target performance
8 new requests received today
Training Overview
Our training programs are designed to get your ATIP/FOI team productive quickly. Whether you're deploying AccessPoint for the first time or onboarding new team members, we offer flexible training options to meet your needs.
Training Programs
Choose the program that's right for your team.
Access Officer Workshop
Intensive training for Access Officers and coordinators covering the full request lifecycle in AccessPoint.
- Request intake and triage
- Assignment and workflow management
- Deadline tracking and extensions
- Document review and redaction
- Reporting and analytics
- Best practices for compliance
Custodian Onboarding
Focused training for custodians and contributors on responding to information requests efficiently.
- Understanding your role in the process
- Responding to task assignments
- Document search and collection
- Digital attestations
- Using comments and collaboration tools
Administrator Training
Technical training for IT administrators on deploying, configuring, and maintaining AccessPoint.
- Installation and deployment
- Configuration and customization
- User management and permissions
- Workflow design and optimization
- Troubleshooting and support
Flexible Delivery Options
We offer training in the format that works best for your organization.
- On-site instructor-led training
- Remote virtual classroom sessions
- Self-paced video tutorials
- Custom training materials for your organization
Invest in Your Team's Success
Contact us to discuss a training program tailored to your organization's needs.
Get Started