Review types — the named kinds of review step used by the AccessPoint review engine

Last updated: July 12, 2026 by Steve

Review Types

Review types are the named kinds of sign-off the review engine can route a record through — for example Program-Area Review, Legal Review, or Senior Official (SAO) Sign-off. A review type is just the label and its meaning; the sequence, reviewer roles, and gating live in a review workflow template, and each step of that template points at one review type.

Review types list

Where to find it

Open the Settings hub and choose Review types, in the Collaboration & reviews group beside Review workflows and Required reviews.

What a review type defines

Field What it controls
Display name The label shown on step cards and the review stepper (e.g. "Legal Review")
Description Optional explanation of the review's purpose
Code A stable per-tenant key used internally
Enabled Only enabled types appear when building a workflow
Sort order Display order in the type picker

The display name and description are translatable and follow your enabled system languages.

How review types are used

  • A review workflow template step references exactly one review type.
  • The approver role and join rules are set on the workflow step, not on the type — so the same type (for example Legal Review) can be reused in different workflows with different reviewer roles.
  • The type is the headline label a reviewer sees on their My Reviews dashboard card and on the record's review stepper.

How it affects end-user behavior

Reviewers see the review-type name on their queue cards and on the active step they act on. Coordinators choose from the enabled types when they build workflow templates. Disabling a type removes it from the builder's picker; reviews already running keep the snapshot they started with.

Tips

  • Keep the list short and policy-meaningful — one entry per genuine kind of sign-off.
  • Translate every enabled type so reviewers see it in their own language.
  • Reuse a single generic type across workflows rather than creating near-duplicates.